Why is it that customers, some of them very educated people order something and receive it 3 weeks ago then call up today and say "what I ordered isn't what I wanted. I'm leaving for BC early next week, can you overnight what I have now decided I really want?"
Fly shop owners start out as friendly, happy people but after dealing with this kind of crap for a few years they become crabby people. GRRRRRRRRRRRR!!!!!!